| Dr.
Steven J. Smith and the staff of Parkwest Plastic Surgery began providing quality
care to Knoxville and the surrounding East Tennessee area in 1993. Since
that time, they have been an integral part of the plastic surgery community.
An understanding of the need for both cosmetic and reconstructive surgery has
contributed to Dr. Smith and the staff providing the very best care possible.
Consequently, a high level of patient satisfaction is an important factor in Parkwest
Plastic Surgery's success.
Continuing
education for staff members is a priority at Parkwest Plastic Surgery. Memberships
are maintained in the Association of Plastic Surgery Assistants and the Plastic
Surgery Administrative Association. Attendance
at educational programs offered by these societies and other plastic surgery professional
organizations keeps the staff abreast of the latest plastic surgery techniques
and important issues in caring for the plastic surgery patient.
The
decision to have cosmetic surgery is a very personal one and each person considering
cosmetic surgery is unique. Dr. Smith and the staff of Parkwest Plastic
Surgery strive to provide a personal and individualized approach to cosmetic surgery.
Just as each person is different so is the individual's desired outcome of cosmetic
surgery.
Important to the individual experience is communication. This includes discussing
and understanding the patient's desired results and planning treatment options
which may include new methods of cosmetic enhancement. The
communication process begins on the initial visit and continues through the post-operative
period with both Dr. Smith and the staff talking with the individual about how
cosmetic surgery procedures are performed; the recovery period; and the expected
results. Close
contact is maintained prior to and after the procedure to ensure that all questions
are answered thoroughly and any concerns are addressed. |